Property managers have a challenging job of keeping tenants happy while maintaining an efficient budget. Larger property managers face the additional complexity of managing equipment, staff, resources, contractors and tenant expectations at multiple sites. Whether you are the manager of office, retail or commercial buildings, there are similar challenges that you face. From a maintenance standpoint, when tenants have a problem they generally want to see it resolved as quickly as possible. Between lease administration, figuring out budgets and dealing with contractors, it leaves little time to tend to the maintenance issues when they arise. Without a work order management system, work orders often get lost in the shuffle, costs cannot be tracked and no accurate work order history can be maintained. Building automation and asset management are an essential part of the building manager's job; this is where Maintenance Connection comes in.
It quickly becomes evident that using Maintenance Connection's simple, easy-to-use web-based application will help your building operate much more efficiently and allow you to give a much higher level of service to your tenants. The Service Requester application allows your tenants to log on to Maintenance Connection to request maintenance and track the requests as they are completed. Keeping track of work order history for equipment and general maintenance costs (labour and parts) will lead to a reduction of the total cost of maintenance for each of your buildings.
Property managers can set up maintenance procedures and preventative maintenance schedules for facilities and equipment such as the following:
 Multi-Story Buildings |
Lighting |
HVAC Units |
| Elevators |
Fire Extinguishers |
Data / Telecom Systems |
| Parking Garages |
Circuit Breakers |
Plumbing |
| Vehicles |
Vandalism |
Computer Systems |
| Doors and Locks |
Boiler Room |
Electrical |
How can Maintenance Connection help?
- 100% Web-Based Application requiring no installation on client machines
- The Service Requester allows members to request maintenance using their web browser
- Technicians can be paged and assigned work
- Work History is stored and recorded for each Location and Asset
- Easy to setup Preventative Maintenance schedules
- Open architecture with easy integration to other applications
- Built using standard Microsoft Web Technologies
Maintenance Connection provides a full-featured maintenance management solution that runs entirely inside your Internet browser (without using Java applets, Active-X objects, plug-ins, or proprietary code running on your computer). This allows you to get up and running quickly – without having to install anything on client machines. You can focus on what you do best rather than having to maintain maintenance software. Employees, Contractors, Requesters, and Management can access Maintenance Connection from wherever they are using an Internet browser. Organisations with multiple sites can easily keep their maintenance records in one place.